All Terms and Conditions of this TOS (Terms of Service) may be modified at our sole discretion without prior warning. A change to this TOS does not constitute grounds for early contract termination or non-payment. Please check back regularly for any updates.
Use of ExpertVM’s Service constitutes acceptance and agreement to ExpertVM’s TOS (Terms of Service). From herewith in this TOS, the usage of “us”, “we”, “our”, “ours” shall constitute reference to ExpertVM, the usage of “you”, “your”, “they”, “them” shall refer to client / customer of ExpertVM.
Establishment of this service is contingent upon receipt of payment from Customer to ExpertVM. Subsequent payments are due on the anniversary date of the month for that month’s service, unless customer requests all monthly payments to be consolidated to one specific billing date. Any additional services relative to a primary hosting account, will be prorated to the primary hosting account’s monthly recurring billing date, along the following guidelines of prorating methodology: (total monthly fees/ 30) * number of days to monthly recurring billing cycle. Any setup fees will be charged full setup fee pricing, and are applied at time of initial request of such services.
ervices will be subjected to suspension if full payment is not received by the invoice due date. Unsuspension of service is charged at a one time fee of US$20. All services will be subjected to termination if full payment is not received 7 days after the invoice due date.
ExpertVM may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, or any collection fees.
All requests for canceling any service / services must be made within the ExpertVM billing system.
All payments to ExpertVM are nonrefundable. This includes any setup fees and monthly fees regardless of usage. All billing disputes must be reported within 30 days of the time the dispute occurred. Disputed charges to your credit card issuer, also known as chargeback’s, in ExpertVM’s discretion which is valid, under the terms and conditions of our SLA, AUP, and TOS, will result in service interruption, and reconnection fees to restore the desired service.
We support the uncensored flow of information and ideas over the Internet and do not actively monitor subscriber activity under normal circumstances. Similarly, we do not exercise editorial control over the content of any web site, e-mail transmission, newsgroups, or other material created or accessible over or through the services, except for certain proprietary Web sites. However, in accordance with our TOS (Terms of Service), we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP. ExpertVM may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your violation of this AUP may result in the suspension or immediate termination of either your ExpertVM account or other actions as detailed below without notice, based upon the nature of the violation
This document is intended to provide a basic understand of ExpertVM’s Acceptable Use Policy. The following are guidelines for the establishment and enforcement of ExpertVM’s AUP. If a ExpertVM account violates this Acceptable Use Policy or our TOS, we reserve the right to terminate your service without notice. We prefer to advise customers of inappropriate behavior and any necessary corrective action, however based on the nature of the violation, could result in immediate termination of service.
Virtual Private Server is the renting of a certain amount of space and data transfer off of any one server. This service offered by ExpertVM is unmanaged and the overall server known as hostnode, which hosts many other clients, is a shared resource. By subscribing to Unmanaged service, customer acknowledges that he possess the competent knowledge acting as the role of the System Administrator for his Virtual Private Server service rendered by ExpertVM, for any installation, configuration, or tuning of the server at his own sole discretion. When necessary, ExpertVM may carry out these activities on behalf of the customer, which is considered billable, and you will be notified and requested to approve any additional charges.
Network Uptime is the total time in a calendar month that ExpertVM network is available through the Internet, provided that Client has established connectivity. ExpertVM takes responsibility Network availability within their network, however, we cannot be held liable for upstream problems, outside of our network.